Currently, the Golden Reels casino has games created by Microgaming, NetEnt, Novomatic, Playtech, Yggdrasil, Play’n GO, Playson, Booongo, TopTrend, Igrosoft.
The casino is licensed by Curacao and it’s absolutely fair with the clients. You can find hundreds of gambling opportunities and dozens of unique slots to play. The gaming zone is divided into three main categories: casino, live dealers and also sports. At first section there are slots provided by Microgaming, Quickspin, Evolution Gaming, Booongo, Habanero, iSoftBet and many other worldwide known companies.
Here are some slot types:
- games with standard spins – there are hundreds of spinning machines for your choice;
- card games – here you’ll find poker, blackjack, baccarat and other variants;
- table games – dozens of simulators to choose from;
- jackpot games – win a huge sum of money just by making one lucky spin.
Live dealers present games in live mode. You can choose any discipline and play real money blackjack with a real banker on a real table. There will be live video stream from the numerous cameras over the table. If a player is bored with spinning slots, there is another activity. Sports section opens betting options for over a million of events daily.
The casino certainly lacks info on payment options and related figures. To know exactly what to expect in terms of min/max limits, a player needs to enter the cashier section and this is available only to verified, registered users. Anyway, there are a few depositing options for Aussies: credit/debit cards (Visa, MasterCard), Neosurf prepaid cards, Skrill and paysafecard. Limits are determined by payment operators.
With a quality adaptive design, the casino website looks equally well on desktop and mobile. Signup functionality, claiming of bonuses and opting for tournaments is not a problem in the mobile casino version. It has an absolutely intuitive player interface, good layout and a host of HTML5 games from the best providers.
It’s a breeze getting in touch with customer service representatives at Golden Reels Casino. Players can simply click on the Live Help Button on the right of the screen to access the customer service team via email. Chat functionality is a quick and easy way to communicate with the customer service representatives. The customer service agents are highly experienced in all aspects of online gaming, particularly account registration, banking (deposits and withdrawals), and online casino games. There is currently no telephone support available to players, but the customer service agents are highly responsive to players.
Golden Reels casino is a new brand that has some potential but still needs to work hard to improve its current services. The casino has to offer more games and payments in general, and definitely work on improving its reliability criteria maybe with a better license and auditing certificates. Also, there should be more games from A-list software providers. The 24/7 live chat is a nice touch, but without more languages, it won’t do much good. All in all, it remains to be seen how Golden Reels casino plans to step up its game.